TRUST LOST: HOW DISHONESTY CAN JUSTIFY DISMISSAL

AMALTA SEEVNARAYAN-DHANEE  | LEGAL ADVISOR

Introduction

Trust is the cornerstone of every employment relationship. Employers rely on employees to act honestly when dealing with company property, reporting incidents, or performing duties that require integrity and accountability. When this trust is compromised through dishonesty or misrepresentation, the employment relationship may become irreparably damaged.

The Labour Court reaffirmed this principle in Mnquma Local Municipality v SAMWU obo Hlazo-Bangani, where the Court held that dishonesty and misrepresentation by an employee justified dismissal, even where the misconduct arose from circumstances surrounding the loss of an employer’s asset. 

Background

Ms Hlazo-Bangani was employed as the Manager of Legal Services at the Mnquma Local Municipality. In July 2021 she stopped at a garage, on her way home from work. Upon arriving home she realised that the laptop issued to her for work purposes was missing.

She reported the matter to the police and submitted a sworn statement indicating that the laptop had been stolen from the boot of her vehicle while she was at the garage. She also submitted an incident report to her employer reporting the theft.

However, she failed to disclose in her incident report that she had viewed the CCTV footage from the garage which showed no evidence of a theft from her vehicle. During later proceedings it became clear that Ms Hlazo-Bangani herself was uncertain about where the laptop had been placed in the vehicle and whether it had been stolen, misplaced, or lost elsewhere.

Following a disciplinary hearing where she faced charges including gross negligence, dishonesty, and misrepresentation, she was dismissed. The value of the lost laptop was deducted from her final payslip.

At the arbitration, the bargaining council commissioner found that the dismissal was substantively unfair and ordered her reinstatement with limited back pay.

The municipality subsequently approached the Labour Court to review the award. The Court found that the commissioner had failed to properly consider all material contradictions in the employee’s evidence, particularly regarding where the laptop had been kept in the vehicle and whether a theft had in fact occurred.

The Court noted that Ms Hlazo-Bangani had initially stated that the laptop was stolen from the locked boot of her vehicle. However, during her testimony she admitted that she was unsure whether the laptop had been placed in the boot or behind the seat where it could have been visible.

This distinction was important because leaving the laptop in plain view could constitute negligence, whereas a theft from a locked boot would not necessarily have the same implications. 

Misrepresentation and the Breakdown of Trust

The Labour Court concluded that the employee had misled her employer by maintaining that the laptop had been stolen from the boot, despite later acknowledging that she was uncertain about what had actually happened.

The Court found that this amounted to misrepresentation as it created a false impression that the loss of the laptop was the result of theft rather than possible negligence.

The Court emphasised that the employment relationship is fundamentally based on trust. Dishonesty, including providing misleading information or withholding relevant facts, undermines that trust and may justify dismissal.

The Court also highlighted that Ms Hlazo-Bangani was not an ordinary employee. She was an advocate of the High Court and the municipality’s Manager of Legal Services, a position that carries a heightened duty of honesty and integrity.

Given her professional standing and responsibilities, the Court held that she had a particular obligation to provide accurate and complete information regarding the circumstances surrounding the loss of the municipal asset.

Her failure to do so further justified the employer’s decision to terminate the employment relationship.

The Court’s Decision

The Labour Court found that the arbitration award was unreasonable and failed to properly assess the evidence. It therefore reviewed and set aside the commissioner’s award and replaced it with a finding that the dismissal was procedurally and substantively fair. 

Key Lessons for the Workplace

This judgment reinforces several important principles entrenched in South African labour law:

  • Honesty is essential in the workplace, particularly when employees report incidents involving employer property.
  • Misrepresentation or misleading statements can justify dismissal, even if the original incident may have involved negligence rather than intentional wrongdoing.
  • Trust is central to the employment relationship, and once broken it may be impossible to restore.
  • Senior employees and professionals are held to higher standards of integrity due to the nature of their responsibilities. 

Conclusion

The decision in Mnquma Local Municipality v SAMWU obo Hlazo-Bangani confirms that honesty remains fundamental to the employment relationship. Where an employee provides misleading information or fails to disclose relevant facts, particularly in relation to employer property or responsibilities, the resulting breakdown of trust may justify dismissal.

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